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BOOKMARK US TODAY AND COME BACK SOON.
HOME MOBILE FACTS CRITERIA FEEDBACK CASES PRIVACY CONTACT US
DIALAMOBILE INFO | UK NETWORKS
Welcome to Mobile DisputesUSEFUL INFO
Welcome to the site for those customers of DIAL A MOBILE (MOBILE CONNECTIONS)
DIALAMOBILE IN THE BBC NEWS 31/08/07 | DIALAMOBILE IN THE BIRMINGHAM POST 31/08/07 | DIALAMOBILE ON BBC WORKING LUNCH 04/09/07
Orange dumps 110 dealers in clean-up Wed 22 August 2007 DIALAMOBILE - BBC MIDLANDS 06/09/07
Orange dumps 110 dealers in clean-up Wed 22 August 2007 DIALAMOBILE - BBC MIDLANDS 06/09/07
HOT OFF THE PRESS - LATEST REPORT DATED: 21st AUGUST 2008UPDATES Courtesy of Birmingham Trading Standards
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DAILY MIRROR NEWS 14/09/07
Shocking evidence Daily Mirror proves that a major mobile network was complicit in the great phone cashback scandal. 20/09/2007
Mobile victim fights back 28 Sep 2007 at 10:29
Join in on the Debate @ Mobile Disputes MONEYSUPERMARKET | MONEYSAVINGEXPERT | DIGITAL SPY
DAILY MIRROR NEWS 14/09/07
Shocking evidence Daily Mirror proves that a major mobile network was complicit in the great phone cashback scandal. 20/09/2007
Mobile victim fights back 28 Sep 2007 at 10:29
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HERE TO GO TO MOBILE CONNECTIONS AND DIAL A MOBILE LTD FOR THE LATEST
TRADING STANDARDS STATEMENT
LAST UPDATED: Thursday 21st August 2008
HOT OFF THE PRESS - LATEST REPORT DATED: 21st AUGUST 2008
LAST UPDATED: Thursday 21st August 2008
HOT OFF THE PRESS - LATEST REPORT DATED: 21st AUGUST 2008
HOT OFF THE PRESS
Trading Standards: 'Stop us if we're wrong' Article from: Mobile Today 15:37PM Wed 19 September 2007
Birmingham Trading Standards was waiting for legal confirmation as Mobile went to press on whether it could continue to tell thousands of Dialamobile customers to cancel their contracts with operators.
Head of Trading Standards at Birmingham council Chris Neville said: 'We invited them [operators] to get an injunction to stop us giving this advice, which they've not done. It makes me wonder if they are unsure of their legal position.'
A spokeswoman for Orange said: 'Orange is advising customers that they are bound by their contract's terms and conditions.'
Mobile Connections and Dial a Mobile Group PLC
Birmingham Trading Standards are issuing advice to customers following the closure of a premises belonging to mobile phone company, Mobile Connections.The shop in Bordesley Green closed on Thursday 30 August. Since the company was taken over by Dial a Mobile Group Plc, customers have been informed that their cash back will be provided every three months instead of monthly. The company has said that cash backs will not be honoured at the moment and no future date has been provided. Even though customers of Mobile Connections may cancel their contract with Dial a Mobile Group PLC, it will not release them from the separate contract that they have with their airtime provider and they will still be expected to pay the full monthly contract fee. Trading Standards are advising people to write to their airtime company to ask them to release them from their contract, however whether the companies do this will depend on their goodwill. Birmingham Trading Standards are attempting to meet with the airtime service providers and OFCOM, the telecommunications regulator, to try to find a resolution to this problem. For advice, Birmingham residents should contact Birmingham Trading Standards on 0121 303 6031. Customers outside Birmingham should contact Consumer Direct via http://www.consumerdirect.gov.uk or Tel: 08454 04 05 06.
(Quote Taken from: http://www.birmingham.gov.uk/tradingstandards.bcc @ 20:07 02/09/2007 )
MOBILE DISPUTES TEAM HAS BEEN LOOKING INTO WHY? AND AFTER READING MANY ARTICLES ITS ALL CLEAR.
In a nutshell since August 2007 OFCOM started a new code of practise
for the five UK NETWORK OPERATORS, as ofcom was receving over 400
complaints per month, which then made is difficult and in some case
impossible for the MOBILE DEALERSHIPS to continue trading and offering
the so called cashback system as the network operators reduced there
commision and tightened up on the procedures this then had an effect on
the UK CONSUMERS whom had taken these cashback deals as they were
relying on there cashback for the Mobile Phones they have with the
network. ......
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